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How to Book a Service

Loan Car PolicyLocationServices ProvidedEnvironment PolicyTyres & WheelsExtended Warranty AvailableWhy Service with us?Manufacturers WarrantyFleet CustomersUnderstanding What's Wrong with Your Car


Book your service by phoning our friendly staff on 3274 4133 between the hours of 8am and 5pm Monday to Friday.

You may also email your enquiry to service@eastcc.com.au and we will contact you as soon as possible to confirm your booking and discuss the items that you would like us to address.

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East Coast Service Centre will provide replacement vehicles to customers, over the age of 25, based on the following terms and conditions:

  • A courtesy vehicle can be booked upon booking in your vehicle, bearing in mind that suitable notice is required.
  • A photocopy of your driver's license will be taken (No vehicle can be released without proof that the customer holds a current driver's license).
  • A courtesy vehicle will have fuel. All we require is that the vehicle is returned with the same fuel level as when it was taken. A charge equivalent to the estimated amount required to return the vehicle to it's original fuel level will be applied if the vehicle is returned without the correct level.
  • East Coast Service Centre agree to hire this vehicle at $27.50 per day including GST. This fee is calculated to cover registration, insurance and servicing only.
  • The Courtesy Vehicle Agreement Form must be signed and completed by the customer, before the car is issued or taken.
  • If the courtesy vehicle is not returned on the same day a further day's fee will be charged. Unless arrangements are made with the Service Manager.
  • Without your co-operation, customers who have booked a replacement vehicle the following day will be inconvenienced. There will be no exception to these terms and conditions unless approved by the Service Manager.
  • An insurance excess will be payable if damage is incurred whilst the vehicle is in your care, whether it is caused by you or another party. Excess payable is subject to the following table:
    Category:
    Excess:
    Basic
    $1500

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Address 1169 - 1175 Beaudesert Road
Acacia Ridge
QLD 4110
Australia
Phone 07 3274 4133
Fax 07 3274 4244
Email service@eastcc.com.au
Click Here To Enlarge.

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  • Log Book Servicing
  • Air Conditioning Service & Repair
  • Engine Services
  • Brake Servicing & Repairs
  • Cooling System Service & Repairs
  • Suspension Repairs
  • New Tyres & Wheel Balancing
  • Clutch Servicing
  • Gear Box Servicing
  • After Market Part Installation
  • Diagnostics
  • Loan Vehicles (By Special Request)

Safety Certificate Inspection Centre

At East Coast Service Centre, we can conduct a fully certified Roadworthy Inspection or Safety Certificate Inspection. A Safety Certificate is a compulsory certification required if you are looking to sell, or transfer ownership of your vehicle.

East Coast Coolant Flush Service

Providing your engine with fresh coolant every 12 months, increases the longevity of your engine and also decreases your risk of having an over heat during our hot summer days. Ask about a coolant flush next time you book your service.

Accessories and After Market Products

Why not increase the look and value of your car by providing it with a unique accessory or vehicle protection program. Please ask about the opportunity to include the following items in your next scheduled service visit.

Accessories such as bull bars, headlight and bonnet protectors, and floor mats to just name a few

Protect your vehicle with a Rust Protection System

Running out of new car warranty? Extend your car warranty the next time you are in for a Service.

Have that minor dent repaired whilst we attend to your servicing requirements. Book ahead and we will arrange for our professional paintless dent removal contractors to remove that minor blemish so it's as good as new! (subject to inspection)

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East Coast Service Centre and staff are committed to the ecological development and implementation of an environmental and waste management program.

We will continue to strive towards exceeding the level of compliance required by law and the relevant Australian Standards. Please ask our staff if you require further details.

On the bottom of your invoice is a sundry and environmental levy. This fee covers our environmental obligations for consumable items and the safe removal and recycling of oils, filters and contaminated waste.

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Ensure road safety, and maximize the life of your tyres by asking to for a wheel alignment, balance and rotate at your next service.

  • New Tyres at Competitive Prices
  • Electronic Wheel Alignment (Front and Rear) can be arranged
  • Electronic Wheel Balancing
  • Tyre Rotation

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Ever wanted the peace of mind in having an Extended Warranty period, at East Coast Service Centre we can provide you with an Extended Warranty option after your new car warranty has expired. Have the security in knowing that whilst we continue your regular service schedule, you can be covered by an Extended Warranty. Ask our friendly staff the next time you book your vehicle in for more details.
Subject to the terms and conditions of the warranty policy.

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1. Safeguard Your Factory Warranty

Your Factory Warranty is 100% protected with regular servicing.

2. Qualified Trained Technicians
East Coast Service Centre trains all of its technicians to know and understand your vehicle intimately. This training includes our technicians having a thorough knowledge of all brands.

3. 12 Month/Unlimited Kilometre Parts Warranty
With every service using genuine or aftermarket parts (your choice), each East Coast Service brings the piece of mind knowing that the repairs we have performed on your car will be covered for a full twelve months. All parts are covered by their manufacturer warranty. Note: some part replacements under manufacturer warranty may not cover labour cost.

4. A Tuned Engine Saves Fuel
By maintaining regular servicing, your engine will rarely be out of tune, which means your fuel economy will be maximized saving you money every time you hop behind the wheel.

5. Genuine Parts or Aftermarket Quality Replacements, Your Choice
Every genuine part is built to the manufacturer's original equipment specifications, so the quality, fit and performance is second to none. Every aftermarket, quality replacement part is manufactured to Australian Standard's and comes with equivalent warranty to the genuine article.

6. Advanced Diagnostic Equipment
At East Coast Service Centre we ensure that our equipment is of the latest technological standard, which promotes cost savings in time, and helps ensure your vehicle is fixed right the first time.

7. Regular Servicing Helps Resale Value
A vehicle with stamped service log books is one which clearly appears to be well cared for, providing a strong selling point and the potential for better resale value.

8. Where You Never Pay Retail Price
The cost of our servicing is very competitive with other servicing options. When you consider 'value for money', service quality and parts warranty, you are way in front with an East Coast Service.

9. Experience
Our qualified mechanics have many years of experience, with specialized manufacturer training and working with varied makes and models. With this in mind, we can draw on this varied expertise to ensure that all servicing and repairs are performed to the highest standard.

10. Courtesy Cars *
Here at East Coast Service Centre we understand the inconvenience of being without transportation for any period of time. We can provide you with a vehicle* so you can still conduct your daily activities whilst we take care of your car.
*Subject to courtesy car policy conditions.

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It is a common misconception that having your car serviced or repaired by a repairer other than an appointed Original Equipment Manufacturer Dealer, will compromise your factory warranty. At East Coast Service Centre your factory warranty is completely safe guarded, we will service and carry out repairs to your vehicle to the same exacting standard as an OEM Dealer.

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Fleet Customers are welcome at East Coast Service Centre. We can handle your complete Fleet servicing requirements. We offer a pick up and delivery service in our local area or Courtesy Cars can be provided if you can't be without transport for any period of time.

Competitive rates are our guarantee that you can ensure your servicing requirements are met without incurring unnecessary expenditure.

Our aim is to minimize the inconvenience of not having your vehicle whilst it is being serviced by ensuring that you are back on the road as soon as practical and/or you are provided with a vehicle* so you can continue working whilst we take care of your vehicle.
*Subject to courtesy car policy conditions.

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How to Book a Service | Loan Car Policy | Location | Services Provided | Environment Policy | Tyres & Wheels | Extended Warranty
Why Service Here | Manufacturers Warranty | Fleet Customers | Understanding What is Wrong with Your Car

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